Crisis Information Framing and the Psychological Responses of Flood-Affected Generation Z
Abstract
Recurring floods in the city of Semarang not only cause physical damage but also affect the psychological well-being of the community through exposure to crisis information on social media. For Generation Z, Instagram has become the primary platform for accessing and responding to disaster-related information. However, research on the impact of crisis information framing on the psychological responses of disaster victims remains relatively limited, particularly in the context of digital crisis communication in Indonesia. This study aims to analyse the influence of crisis information framing on Instagram on the anxiety and psychological tranquility of Generation Z affected by flooding in the city of Semarang. The study employs an explanatory quantitative approach through a survey of 232 respondents aged 17 - 28 years. Data analysis was conducted using simple linear regression with the aid of IBM SPSS Statistics. The results indicate that crisis information framing has a positive and significant effect on anxiety, but does not significantly affect psychological tranquility. These findings suggest that crisis information framing functions more as a trigger for situational emotional responses rather than as a factor influencing long-term psychological stability.
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DOI: https://doi.org/10.32509/cyberpr.v6i1.6904
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